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Flexible IT support

We understand how valuable your time is, and our flexible IT support packages aim to free you of any technical headaches. Choose your support option to suit the size of your business, provided by our in-house, multi-skilled and experienced IT engineers. When it comes to our flexible support contract we will always provide you with transparent pricing.

Our experienced team offers professional support and advice, ensuring you benefit from the latest IT solutions. We get to know your team, forming long term, productive partnerships, staying with you on your technology journey.

Scalable solutions
24/7 support ticket stystem
Real-time monitoring
Bespoke options

Consistent help when it matters most

In addition our UK based service desk team can provide for your day to day requirements, with our in-house Tier 3 support system. Our support ticket management system allows us to escalate promptly to the appropriate support level, getting the most effective support to you right when it matters most.

Service Desk Advanced Ticketing System

Our UK based support team is powered by Zoho Desk.  Which means we provide all of the following as standard:

  • Fast response times
  • Network monitoring 24/7
  • Real time updates
  • Automated service level escalation
  • Daily reporting and team reviews
  • No hidden fees
  • Remote and onsite support deployment
  • IT procurement advice

Why you choose InTouch Systems as your next IT partner

  • Speak to a real person when you need support, no robots here
  • UK based services team, so never contend with other time zones
  • Build a real relationship with your dedicated IT support team as an extension of your own
  • Straightforward, no fuss ticketing system to keep your business operational at all times

Get in touch

Other Services

Managed Services Managed Services

Prop up your professionals with managed dedicated servers

Communi­cations Communi­cations

Unify your team operations with bespoke comms innovations

Connectivity Connectivity

A seamless network, the core foundation to power your business day to day

Rapid Site Deployment Rapid Site Deployment

Robust pop-up internet connection for remote sites with Starlink and Pepwave

Cyber Security Cyber Security

Protect digital assets with our managed cyber security services

Cloud Computing Cloud Computing

Host your data systems with our UK dedicated Tier 3 data centre

Business Resilience Business Resilience

Strategising together to bolster your business’s future with transformative IT